Frequently Asked Questions
Everything you need to know about shopping with GOOD FOR LOVE, caring for your pieces and visiting our Bali boutique.
Permanent Jewellery
Permanent jewellery is a bracelet, anklet, necklace or ring that is custom fitted and welded together around you without a traditional clasp.
It is designed to stay with you as a lasting symbol of love, friendship, connection or a meaningful moment in your life.
Not at all. The welding process is quick and completely painless. The spark used to connect the chain does not touch your skin.
Your piece can remain on for months or years, depending on your lifestyle and how it is cared for.
Permanent jewellery is designed for everyday wear, but it is still jewellery. It may stretch or break if it becomes caught or pulled with force.
Absolutely. Permanent jewellery can be safely cut at the welded connection. We also offer traditional clasps if you prefer a removable piece.
Yes. Our permanent jewellery is designed for everyday wear, including showering and swimming. Rinse with fresh water after exposure to saltwater or chlorine, and avoid harsh chemicals.
Fine jewellery can generally be worn through airport security.
Keep your chain and contact us. We can usually reweld it if it's in suitable condition. Repair or replacement charges may apply.
Of course. Personalise your piece with our curated selection of charms, available in store.
Children may receive permanent jewellery with the consent and supervision of a parent or legal guardian.
Bookings are recommended, particularly during weekends, school holidays and for groups.
Walk-ins are welcome whenever our permanent jewellery specialists are available.
You can request an appointment through our WhatsApp booking link.
CLICK HERE
Our team will confirm your preferred date and time. Your appointment is not confirmed until you receive confirmation from us.
Absolutely. Permanent jewellery is a beautiful experience for:
- Best friends
- Couples
- Mothers and daughters
- Families
- Birthday celebrations
- Bridal parties
- Other special occasions
Please contact us via WhatsApp for group bookings so we can ensure there is enough time for everyone.
Most individual appointments take approximately 15–30 minutes, depending on the number of pieces and charms selected.
Group appointments may require additional time.
Chains start from Rp595,000 and charms from Rp135,000. Final pricing depends on your selection and will be confirmed before welding.
Sunglasses
Our sunglasses feature Category 3 CR-39 lenses with 100% UVA and UVB protection.
Category 3 lenses provide a high level of glare reduction and are ideal for bright everyday conditions.
Our collection features premium Italian acetate and selected metal frames. Each pair comes with a protective pouch and cleaning cloth.
Yes. All GOOD FOR LOVE sunglasses come with a one-year manufacturing warranty from the original purchase date.
The warranty covers verified manufacturing faults. It does not cover accidental damage, scratches, loss, normal wear and tear, or damage caused by improper care.
Proof of purchase is required for all warranty claims.
Store them in their protective pouch and clean gently with a microfibre cloth. Avoid excessive heat, harsh chemicals and prolonged contact with saltwater or sunscreen.
Jewellery and Accessories
Store your jewellery separately in a clean, dry place when it is not being worn.
Avoid direct contact with perfume, hairspray, lotions, cleaning products, and other chemicals. After wearing your jewellery, gently wipe it with a soft, dry cloth.
Plated jewellery will naturally change over time depending on your skin, lifestyle, climate, and frequency of wear.
Some GOOD FOR LOVE pieces are handmade or created using natural materials.
Small variations in colour, texture, shape, and finish are part of the character of each product and are not considered faults.
Please follow the care instructions included with your product.
We recommend gentle hand washing in cold water using a mild detergent. Do not bleach, soak, or tumble dry. Dry in the shade and avoid prolonged exposure to direct sunlight.
As some pieces are hand dyed, slight variations in colour and pattern are part of their unique character.
Keep raffia pieces dry and store them away from direct sunlight when they are not being used.
Avoid crushing, folding, or placing heavy items on top of them. As raffia is a natural material, minor variations in texture, colour, and shape are expected and are part of its natural beauty.
Online Orders and Shipping
We ship GOOD FOR LOVE orders throughout Indonesia and to selected international destinations.
Available shipping destinations, delivery options, and shipping costs will be displayed during checkout.
Shipping costs are calculated based on your delivery destination, parcel size, and selected shipping method.
Your final shipping cost will be shown at checkout before payment.
Estimated delivery timeframes are provided at checkout and begin once your order has been processed and dispatched.
Delivery times are estimates only and may be affected by customs processing, public holidays, weather conditions, or courier delays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.
Please allow some time for the courier's tracking system to update after dispatch.
International orders may be subject to customs duties, import taxes, or other charges imposed by your destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not controlled by GOOD FOR LOVE.
GOOD FOR LOVE operates from Indonesia.
Prices may be displayed in your local currency for convenience; however, your payment may be processed in Indonesian Rupiah (IDR). Your bank or payment provider may apply its own exchange rate or international transaction fees.
Please contact us as soon as possible after placing your order.
If your order has already entered processing or has been dispatched, we may no longer be able to make changes or cancel it.
Returns and Exchanges
We accept eligible change-of-mind returns within 14 days of delivery.
Items must be unused, unworn and returned in their original condition with all original tags, packaging and protective materials included.
Return shipping costs for change-of-mind purchases are the responsibility of the customer.
Permanent jewellery that has been fitted, cut or welded, personalised or custom-made products, e-gift cards, opened pierced jewellery and products marked as final sale are not eligible for change-of-mind returns.
Sale items are final sale for change of mind unless otherwise required by applicable law.
This does not affect any rights you may have if an item is faulty, damaged, incorrectly supplied or not as described.
Please refer to our full Returns & Refunds Policy for complete details.
Please contact us within 10 days of receiving your order.
Include your order number along with clear photographs of the item, its packaging, and any damage or issue.
Our team will review your claim and advise you on the next steps.
Please do not dispose of the product or packaging until your claim has been assessed.
For hygiene reasons, pierced jewellery cannot be returned once the hygiene packaging or seal has been opened.
If the hygiene packaging remains unopened and the item otherwise meets our return requirements, it may be eligible for return.
Faulty items are handled separately in accordance with applicable consumer law and our Refund Policy.
Permanent jewellery is custom fitted and welded specifically for you, so it cannot be returned or exchanged for change of mind.
This does not affect your rights under applicable consumer laws if your jewellery is confirmed to be faulty.
Visiting Our Bali Store
GOOD FOR LOVE is located inside the WELIKEBALI × GOOD FOR LOVE store at:
Jl. Pantai Pererenan No. 95
Pererenan, Bali, Indonesia
We are open daily from 9:00 AM to 9:00 PM.
Opening hours may vary during public holidays, Balinese ceremonies, or special events. If you're travelling from afar, we recommend checking our Instagram or contacting the store before your visit.
Discover our signature jewellery, sunglasses, permanent jewellery and a curated selection of island essentials, including handcrafted Indonesian artisan pieces.
Not quite. Our Bali boutique offers a wider selection of curated pieces and exclusive finds beyond our online collection.
GIFT CARDS
Yes. GOOD FOR LOVE e-gift cards are delivered by email, making them the perfect last-minute gift.
Redeem your e-gift card online or at our Bali boutique on eligible GOOD FOR LOVE products and permanent jewellery experiences.
Our e-gift cards are valid for 36 months from the original purchase date.
Yes. Any remaining balance can be used towards future purchases until the card expires.
E-gift cards are non-refundable and cannot be exchanged for cash, except where required by law.
Wholesale
Yes. GOOD FOR LOVE partners with selected boutiques and retailers.
For wholesale enquiries, please email HELLO@GOODFORLOVE.COM and include:
- Your store name
- Store location
- Website
- Social media links
- The product categories you're interested in stocking
Our team will review your enquiry and get back to you as soon as possible.
Contact Us
We're here to help.
You can contact our team via:
- WhatsApp: +62 813-3834-581
- Email: HELLO@GOODFORLOVE.COM
- Visit us: WELIKEBALI × GOOD FOR LOVE, Jl. Pantai Pererenan No. 95, Pererenan, Bali
Our team will respond as soon as possible during Bali business hours.
