Privacy policy
Last updated: 13 September 2026
GOOD FOR LOVE respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you visit goodforlove.com, shop with us online or in store, make or enquire about a permanent jewellery booking, purchase or receive an e-gift card, contact our team, apply to become a stockist or otherwise interact with GOOD FOR LOVE.
GOOD FOR LOVE is operated by PT KEBAIKAN UNTUK CINTA, an Indonesian company.
In this Privacy Policy, “GOOD FOR LOVE”, “we”, “us” and “our” refer to PT KEBAIKAN UNTUK CINTA.
By accessing our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with GOOD FOR LOVE.
INFORMATION YOU PROVIDE TO US
We may collect information including:
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Your name
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Email address
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Telephone or WhatsApp number
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Billing address
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Delivery address
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Order and purchase information
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Payment and transaction information
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Customer account information
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Permanent jewellery booking details
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Gift card purchase and redemption information
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Gift card recipient name and email address
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Gift card messages and scheduled delivery dates
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Product preferences
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Customer service enquiries
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Returns, exchanges, repairs and warranty claim information
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Reviews, survey responses or feedback
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Wholesale enquiry information
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Business or store name
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Store location
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Website and social media details
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Product categories you are interested in stocking
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Marketing preferences
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Any other information you choose to provide to us
Payments made through our website are processed by third-party payment providers.
GOOD FOR LOVE does not generally receive or store your complete payment card details.
We may receive limited transaction information such as payment confirmation, payment method, payment status and transaction reference information.
INFORMATION COLLECTED AUTOMATICALLY
When you visit or use our website, we and our service providers may automatically collect certain technical and usage information.
This may include:
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Your IP address
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Browser type
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Device type
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Operating system
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General location information
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Pages viewed
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Products viewed
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Products added to your cart
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Checkout activity
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Referring website, advertisement or source
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Website interactions
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Date and time of your visit
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Cookie identifiers
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Device identifiers
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Similar technical information
This information may be used to operate our website, understand how customers use it, improve performance, prevent fraud and support analytics, marketing and advertising activities.
INFORMATION COLLECTED IN STORE
When you visit our physical store, we may collect information connected with:
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Purchases
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Permanent jewellery bookings
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Gift cards
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Customer enquiries
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Repairs
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Warranty claims
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Returns or exchanges
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Customer service requests
Our store may also use CCTV for security, loss prevention, staff safety and the protection of customers and property.
Where CCTV is used, footage will only be accessed and retained where reasonably necessary for these purposes or where required by law.
INFORMATION RECEIVED FROM OTHER SOURCES
We may receive personal information from third parties that assist us in operating GOOD FOR LOVE.
These may include:
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Shopify
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Xendit and other payment providers
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Courier, freight and delivery providers
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Email and marketing platforms
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Customer communication services
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WhatsApp and other messaging services
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Social media platforms
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Advertising platforms
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Analytics providers
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Business partners
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GOOD FOR LOVE stockists
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Professional advisers
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Publicly available sources
The information we receive will depend on the service being provided and your interaction with that third party.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
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Process and fulfil orders
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Accept and confirm payments
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Arrange delivery
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Provide tracking information
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Manage customer accounts
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Manage permanent jewellery bookings and enquiries
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Manage e-gift card purchases, delivery and redemption
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Deliver scheduled e-gift cards to recipients
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Communicate with you through email, telephone or WhatsApp
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Provide customer service
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Process returns and exchanges
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Manage repairs and warranty claims
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Respond to product enquiries
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Respond to wholesale and stockist enquiries
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Maintain relationships with wholesale customers and stockists
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Send marketing communications where you have consented to receive them or where otherwise permitted by law
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Personalise your website and shopping experience
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Measure website performance
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Understand customer engagement
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Improve our products, website, physical store and customer experience
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Measure advertising and marketing performance
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Prevent fraud, misuse, security incidents and unlawful activity
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Maintain business, accounting and transaction records
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Protect our legal rights
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Resolve disputes
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Comply with legal, taxation, regulatory and reporting obligations
Where required by applicable law, we process personal information on one or more lawful grounds, including:
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To perform a contract with you, such as processing an order or booking
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With your consent
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To comply with a legal obligation
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For legitimate business interests, where those interests do not override your applicable privacy rights
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To establish, exercise or defend legal claims
MARKETING COMMUNICATIONS
We may send you marketing emails or messages where you have subscribed, requested information, consented to receive them or where otherwise permitted by applicable law.
Marketing communications may include information about:
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New products
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Collections
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Permanent jewellery
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Events
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Promotions
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Offers
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GOOD FOR LOVE news
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Other relevant brand updates
You may unsubscribe from marketing communications at any time by:
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Selecting the unsubscribe link in a marketing email
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Using an available opt-out option in the relevant communication
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Contacting us at hello@goodforlove.com
Unsubscribing from marketing does not prevent us from sending necessary transactional or service-related communications relating to your:
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Orders
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Payments
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Deliveries
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Gift cards
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Appointments
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Returns
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Warranty claims
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Customer service requests
COOKIES + SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website and support analytics, marketing and advertising.
ESSENTIAL COOKIES
These cookies are required for functions such as:
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Website operation
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Checkout
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Security
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Customer accounts
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Shopping cart functionality
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Payment processing
PERFORMANCE + ANALYTICS COOKIES
These technologies help us understand:
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Website traffic
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Visitor activity
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Website performance
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How customers interact with our website
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Which products and pages receive engagement
FUNCTIONAL COOKIES
Functional cookies may remember selections and preferences to provide a more personalised website experience.
ADVERTISING COOKIES
Where enabled, advertising technologies may be used to:
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Measure advertising performance
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Understand interactions with our advertisements
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Measure campaign effectiveness
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Deliver or help deliver relevant advertising
You may manage cookies through your browser settings and, where available, through our website cookie preference tools.
Blocking or disabling certain cookies may affect the operation or functionality of the website.
HOW WE SHARE YOUR INFORMATION
We may share personal information with trusted third parties where reasonably necessary to operate GOOD FOR LOVE, provide our products and services or comply with our legal obligations.
These parties may include:
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Shopify and website hosting providers
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Xendit and other payment processors
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Courier, freight and delivery providers
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Warehousing, fulfilment and logistics providers
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Email and marketing platforms
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Messaging and customer communication services
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Analytics providers
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Advertising platforms
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Social media platforms
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IT, cybersecurity and website support providers
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Accountants
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Professional advisers
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Insurers
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Business partners involved in providing a service requested by you
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Government bodies, regulators, courts or law enforcement agencies where legally required
These providers may access information only where reasonably required to perform services for GOOD FOR LOVE.
We expect service providers handling personal information on our behalf to handle that information appropriately and in accordance with applicable requirements.
We may also disclose personal information where reasonably necessary:
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To comply with a legal obligation or lawful request
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To investigate suspected fraud or unlawful activity
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To prevent security incidents
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To enforce our policies, agreements or website terms
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To protect the rights, safety or property of GOOD FOR LOVE, our customers, employees or others
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In connection with a proposed or completed sale, merger, restructuring, financing or transfer of all or part of the business
GOOD FOR LOVE does not sell personal information for monetary payment.
Some privacy laws may define certain digital advertising or analytics activities as the sale, sharing or similar disclosure of personal information.
Where applicable law requires it, customers may be provided with rights or options to manage or opt out of those activities.
E-GIFT CARD RECIPIENT INFORMATION
When an e-gift card is purchased for another person, the purchaser may provide us with information about the recipient.
This may include:
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Recipient name
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Recipient email address
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Personal gift message
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Scheduled delivery date
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Gift card amount
We use this information to create, deliver and administer the e-gift card.
If you provide another person’s information to GOOD FOR LOVE, you are responsible for ensuring you are authorised to provide that information for the intended purpose.
Gift card recipient information will not automatically be used to subscribe the recipient to GOOD FOR LOVE marketing communications unless they separately consent or applicable law otherwise permits it.
PERMANENT JEWELLERY BOOKINGS
When you enquire about or make a permanent jewellery booking, we may collect information reasonably required to:
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Arrange the booking
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Confirm your appointment
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Communicate about your appointment
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Manage group bookings
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Provide the requested service
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Respond to follow-up enquiries
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Maintain appropriate business records
Bookings or enquiries may be made through our website, WhatsApp, in store or through another communication method offered by GOOD FOR LOVE.
Information you provide through a third-party messaging service such as WhatsApp may also be subject to that platform’s privacy practices.
WHOLESALE ENQUIRIES
When you enquire about becoming a GOOD FOR LOVE stockist, we may collect information including:
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Your name
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Business name
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Store name
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Email address
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Telephone or WhatsApp number
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Store location
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Website
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Social media accounts
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Product categories of interest
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Information about your business
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Correspondence relating to a potential or existing wholesale relationship
We may use this information to assess your enquiry, communicate with you, provide wholesale materials and manage a potential or existing wholesale relationship.
INTERNATIONAL PROCESSING + TRANSFERS
GOOD FOR LOVE is operated from Indonesia and serves customers in multiple countries.
Your personal information may be collected, stored, accessed or processed in Indonesia or in other countries where our technology, payment, communications, marketing, logistics or professional service providers operate.
These countries may have privacy laws that differ from those in your country of residence.
Where required by applicable law, we take reasonable steps to ensure international transfers of personal information are handled in accordance with applicable privacy requirements and appropriate safeguards.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required by law.
This may include retaining information to:
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Complete orders
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Manage deliveries
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Manage gift cards
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Manage appointments
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Process returns, repairs or warranty claims
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Maintain customer service records
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Manage wholesale relationships
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Maintain accounting and taxation records
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Meet legal and regulatory obligations
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Resolve disputes
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Prevent fraud and security incidents
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Enforce our agreements
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Protect our legal rights
When personal information is no longer reasonably required, we may delete, destroy or anonymise it, subject to applicable record-retention requirements.
HOW WE PROTECT YOUR INFORMATION
We use reasonable administrative, technical and organisational measures designed to protect personal information against:
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Loss
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Misuse
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Interference
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Unauthorised access
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Unauthorised disclosure
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Alteration
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Destruction
However, no website, internet transmission, messaging service or electronic storage system can be guaranteed to be completely secure.
If you create a customer account, you are responsible for maintaining the confidentiality of your password and account credentials.
Please contact us if you believe your GOOD FOR LOVE account or personal information may have been compromised.
YOUR PRIVACY RIGHTS
Depending on your location and applicable privacy laws, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of certain personal information
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Withdraw consent where processing is based on consent
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Object to certain processing
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Request restriction of certain processing
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Request a copy of certain personal information in a portable format
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Opt out of direct marketing
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Manage certain cookie or advertising preferences
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Make a complaint about how your personal information has been handled
These rights may be subject to:
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Applicable legal exceptions
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Identity verification requirements
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Business record requirements
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Taxation requirements
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Fraud-prevention requirements
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Other legal retention obligations
To make a privacy request, contact:
Please include enough information for us to identify you and understand your request.
We may request additional information where reasonably necessary to confirm your identity before completing a privacy request.
AUSTRALIAN CUSTOMERS
Where Australian privacy laws apply, Australian customers may have rights relating to access to and correction of their personal information and may submit a complaint about our handling of their personal information.
We will review privacy complaints and respond within a reasonable period.
Where applicable, customers who remain dissatisfied may have the right to contact the Office of the Australian Information Commissioner (OAIC).
EUROPEAN ECONOMIC AREA + UNITED KINGDOM CUSTOMERS
Where the General Data Protection Regulation, United Kingdom GDPR or related privacy laws apply, customers may have additional rights relating to:
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Access
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Correction
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Deletion
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Restriction
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Objection
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Data portability
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Withdrawal of consent
Customers may also have the right to lodge a complaint with the relevant data protection authority in their country.
CHILDREN’S PRIVACY
Our website is intended for a general audience and is not directed specifically toward children.
We do not knowingly collect personal information directly from children without the consent or involvement of a parent or legal guardian where required by law.
Permanent jewellery appointments for children must be arranged with the consent and supervision of a parent or legal guardian.
A parent or guardian who believes a child has provided personal information to GOOD FOR LOVE without appropriate consent may contact:
THIRD-PARTY WEBSITES, APPS + SOCIAL MEDIA
Our website and communications may contain links to third-party websites, apps, social media platforms or other services.
These may include services such as:
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Instagram
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Facebook
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TikTok
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WhatsApp
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Payment providers
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Delivery providers
GOOD FOR LOVE is not responsible for the privacy, security or content practices of third-party platforms.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
Your interactions with GOOD FOR LOVE through a third-party platform are also subject to that platform’s own privacy practices.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to:
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Our business
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Our website
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Our products or services
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Technology we use
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Service providers
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Legal or regulatory requirements
The updated version will be published on this page with a revised Last updated date.
We recommend reviewing this Privacy Policy periodically.
CONTACT US
For privacy questions, requests or complaints, please contact:
GOOD FOR LOVE
Operated by PT KEBAIKAN UNTUK CINTA
Email: hello@goodforlove.com
Website: goodforlove.com
Bali Store:
Jl. Pantai Pererenan No. 95
Pererenan, Bali
Indonesia
