Privacy Policy

Last updated: 20 July 2026

GOOD FOR LOVE respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit goodforlove.com, shop with us online or in store, book a permanent jewellery appointment, contact our team, apply to become a stockist or otherwise interact with GOOD FOR LOVE.

GOOD FOR LOVE is operated by PT KEBAIKAN UNTUK CINTA, an Indonesian company.

In this Privacy Policy, “GOOD FOR LOVE”, “we”, “us” and “our” refer to PT KEBAIKAN UNTUK CINTA.

By accessing our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide To Us

We may collect information including:

• Your name
• Email address
• Telephone or WhatsApp number
• Billing and delivery address
• Order and purchase information
• Payment and transaction information
• Permanent jewellery booking details
• Gift card information
• Product preferences and customer service enquiries
• Returns, exchanges and warranty claim information
• Reviews, survey responses or feedback
• Wholesale enquiry information, including your business name, store location, website and social media accounts
• Marketing preferences
• Any other information you choose to provide to us

Payments made through our website are processed by third-party payment providers.

We do not generally receive or store your complete payment card details.

We may receive limited information about the transaction, such as payment confirmation, payment method and transaction status.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect information including:

• Your IP address
• Browser and device type
• Operating system
• General location information
• Pages viewed
• Products viewed or added to your cart
• Referring website or source
• Website interactions
• Date and time of your visit
• Cookie identifiers and similar technical information

Information Collected In Store

When you visit our physical store, we may collect information connected with purchases, bookings, customer enquiries, repairs, warranties or gift cards.

Our store may also use CCTV for security, loss prevention, staff safety and the protection of customers and property.

Information Received From Other Sources

We may receive information from third parties including:

• Shopify
• Xendit and other payment providers
• Delivery and courier providers
• Social media platforms
• Advertising and analytics providers
• Email, messaging and customer communication services
• Business partners or stockists
• Publicly available sources

How We Use Your Information

We may use your personal information to:

• Process and fulfil orders
• Accept and confirm payments
• Arrange delivery and provide tracking information
• Manage permanent jewellery appointments
• Communicate with you through email, telephone or WhatsApp
• Provide customer service
• Process returns, exchanges, repairs and warranty claims
• Manage gift cards
• Maintain customer accounts
• Respond to wholesale and stockist enquiries
• Send marketing communications where you have requested or consented to them
• Personalise your website and shopping experience
• Measure website performance and customer engagement
• Improve our products, website, store and customer experience
• Prevent fraud, misuse, security incidents and unlawful activity
• Maintain business, accounting and transaction records
• Protect our legal rights
• Comply with legal, regulatory, taxation and reporting obligations

Where required by applicable law, we process your personal information on one or more of the following grounds:

• To perform a contract with you, including processing an order or booking
• With your consent
• To comply with a legal obligation
• For our legitimate business interests, provided those interests do not override your privacy rights
• To establish, exercise or defend legal claims

Marketing Communications

We may send you marketing emails or messages where you have subscribed, requested information or otherwise agreed to receive them.

You may unsubscribe at any time by:

• Selecting the unsubscribe link contained in a marketing email
• Replying to a marketing message where that option is available
• Contacting us at HELLO@GOODFORLOVE.COM

Even after you unsubscribe from marketing, we may still send transactional or service-related communications about your orders, appointments, payments, deliveries or customer service requests.

Cookies And Similar Technologies

Our website uses cookies and similar technologies to operate the website, remember your preferences, understand how visitors use the website and support marketing and advertising activities.

Essential Cookies

These cookies are required for website functionality, checkout, security, customer accounts and shopping cart features.

Performance And Analytics Cookies

These cookies help us understand website traffic, visitor activity and how our website is being used.

Functional Cookies

These cookies remember selections and preferences to provide a more personalised website experience.

Advertising Cookies

Where enabled, these cookies may be used to measure advertising performance, show relevant advertising and understand interactions with our advertisements.

You may manage your cookie preferences through our website cookie banner where available.

You may also adjust your browser settings to block or remove cookies.

Disabling some cookies may affect the operation or functionality of the website.

How We Share Your Information

We may share personal information with trusted third parties where reasonably required to operate our business and provide our services.

These parties may include:

• Shopify and website hosting providers
• Xendit and other payment processors
• Courier, freight and delivery providers
• Warehousing, fulfilment and logistics providers
• Email, messaging and customer communication platforms
• Analytics and advertising providers
• Social media platforms
• IT, cybersecurity and website support providers
• Accountants, professional advisers and insurers
• Government bodies, regulators, courts or law enforcement agencies where legally required
• Business partners involved in providing a service requested by you

These providers may only access the information reasonably required to perform services for us and are expected to handle personal information appropriately.

We may also disclose information:

• To comply with a legal obligation or lawful request
• To investigate suspected fraud or unlawful conduct
• To enforce our website terms, policies or agreements
• To protect the rights, safety and property of GOOD FOR LOVE, our customers, employees or others
• In connection with a proposed or completed merger, sale, restructuring, financing or transfer of all or part of our business

We do not sell personal information for monetary payment.

Some privacy laws may define certain online advertising or analytics activities as the sale or sharing of personal information.

Where required, customers may be provided with an option to manage or opt out of those activities.

International Processing And Transfers

GOOD FOR LOVE is operated from Indonesia and serves customers in multiple countries.

Your personal information may be collected, stored or processed in Indonesia or in other countries where our service providers operate.

These countries may have privacy laws that differ from those in your country of residence.

Where required, we take reasonable steps to ensure international transfers of personal information are handled in accordance with applicable privacy laws and appropriate safeguards.

Data Retention

We retain personal information only for as long as reasonably required to:

• Fulfil the purpose for which it was collected
• Complete orders, bookings, returns, repairs or warranty claims
• Maintain business and customer service records
• Meet accounting, taxation and legal obligations
• Resolve disputes
• Prevent fraud and security incidents
• Enforce our agreements and protect our legal rights

When personal information is no longer reasonably required, we may delete, destroy or anonymise it, subject to any legal retention obligations.

How We Protect Your Information

We use reasonable administrative, technical and organisational measures designed to protect personal information against:

• Loss
• Misuse
• Interference
• Unauthorised access
• Unauthorised disclosure
• Alteration
• Destruction

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any customer account password and for notifying us if you believe your account or personal information has been compromised.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or request restriction of certain processing
• Request a copy of certain personal information in a portable format
• Opt out of direct marketing
• Manage certain cookie or advertising preferences
• Make a complaint about how your personal information has been handled

These rights may be subject to legal exceptions, identity verification requirements and record-retention obligations.

To make a privacy request, contact HELLO@GOODFORLOVE.COM.

Please include enough information for us to identify you and understand your request.

We may request additional information to confirm your identity before completing the request.

Australian Customers

Where Australian privacy laws apply, Australian customers may request access to or correction of their personal information and may submit a complaint about our handling of their personal information.

We will review privacy complaints and respond within a reasonable period.

If you remain dissatisfied, you may have the right to contact the Office of the Australian Information Commissioner.

European Economic Area And United Kingdom Customers

Where the General Data Protection Regulation or equivalent United Kingdom privacy laws apply, customers may have additional rights regarding access, correction, deletion, restriction, objection, portability and withdrawal of consent.

Customers may also have the right to lodge a complaint with the relevant data protection authority in their country.

Children’S Privacy

Our website is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information directly from children without the consent or involvement of a parent or legal guardian where required by law.

Permanent jewellery appointments for children must be arranged with the consent and supervision of a parent or legal guardian.

A parent or guardian who believes a child has provided personal information to us without appropriate consent may contact HELLO@GOODFORLOVE.COM.

Third-Party Websites And Social Media

Our website may contain links to third-party websites, social media platforms or services.

We are not responsible for the privacy, security or content practices of third parties.

We recommend reviewing the privacy policy of any third-party website or platform before providing personal information.

Interactions with GOOD FOR LOVE through Instagram, Facebook, TikTok, WhatsApp or another external platform are also subject to that platform’s privacy practices.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers or legal obligations.

The updated version will be published on this page with a revised Last Updated date.

We recommend reviewing this Privacy Policy periodically.

Contact Us

For privacy questions, requests or complaints, contact:

Good For Love

Operated by PT KEBAIKAN UNTUK CINTA

Email: HELLO@GOODFORLOVE.COM

Store address:

Jl. Pantai Pererenan No. 95

Pererenan, Bali

Indonesia